Knowledge Management – The Foundation for a Successful Business Process Management
نویسندگان
چکیده
منابع مشابه
“investigating the relationship between knowledge management and customer satisfaction considering to the e-services”
چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...
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today, with ever increasing use of knowledge as a critical resource one of the most important matter that all the organization face is the issue of knowledge management . due to a various efforts for introducing the business process concept to knowledge management (km) or the knowledge concept to business process management (bpm) in order to combine the advantages of the two paradigms, certain ...
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ژورنال
عنوان ژورنال: Procedia - Social and Behavioral Sciences
سال: 2018
ISSN: 1877-0428
DOI: 10.1016/j.sbspro.2018.03.022